About Touch2Pay

Australian commerce infrastructure shaped by live operators.

We build Touch2Pay for venues that need speed at the counter, clarity in the back office, and rollout support that understands the realities of service.

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Our Mission

A unified commerce platform for Australian operators.

Touch2Pay is one Australian provider for the in-store stack — terminals, transaction settlement, fleet management via Sunmi TMS, the operator portals, and the POS integrations that connect us to the cloud till you already run. One number to call when something needs attention, instead of triangulating between a payment processor, a POS vendor, and a hardware reseller.

We started in payments and stayed close to the till. What we heard from operators pushed us further: unify the in-store experience, keep it local, and make the everyday work quietly well. Online payments and our own first-party POS are on the roadmap.

Our Story

Born in Brisbane, built for Australia.

Founded in 2020 in South Brisbane, Touch2Pay started with a simple observation: small and medium businesses were paying too much for payment processing and still stitching together too many disconnected systems around it.

We set out to build a commerce platform that puts the operator first - transparent pricing, no lock-in contracts, and connected tools that genuinely make running a business easier. From countertop and portable terminals to reporting and rollout support, every product we build starts with the same question: how does this help the business owner run the floor with less friction?

Today, we serve wholesalers, retailers, and multi-location operators — all from our headquarters in Brisbane's vibrant South Bank precinct.

Business owner using Touch2Pay
Operator Mindset

Technology should feel invisible when service is busy.

Every Touch2Pay product is designed to reduce friction at the counter, lower rollout complexity, and give operators better visibility without slowing staff down.

  • Operator-first

    We optimise for clarity, uptime, and workflows that make sense in real trading conditions.

  • Local context

    Australian compliance, Australian support, and a product roadmap grounded in local operators.

  • Built to ship

    We move quickly, listen to merchants, and iterate when something in the field needs improvement.

Our Values

What drives the team every day.

We care about shipping solid systems, not just polished demos. The principles below shape how we build product, support merchants, and make rollout decisions.

Innovation

Modern commerce, not legacy drag.

We keep pushing the product forward so operators can adopt stronger hardware, smarter reporting, and better in-store workflows without enterprise overhead.

Security

Trust has to survive real volume.

PCI-DSS Level 1 standards, strong encryption, and disciplined platform choices are table stakes for the environments we serve.

Simplicity

Clear flows beat clever complexity.

We design onboarding, terminals, dashboards, and support interactions to remove friction for operators and staff.

Australian-first

Local market understanding matters.

From wholesale dispatch patterns to retail trade and multi-location merchant expectations, we build for how Australian businesses actually run.

Our Team

Small team, big ambition.

We are a lean team of engineers, designers, operators, and payment specialists who are passionate about building technology that empowers businesses. Every team member wears multiple hats, and every voice matters.

Our culture values ownership, speed, and craftsmanship. We ship fast, listen to our merchants, and iterate relentlessly. If something is not working for our customers, we fix it - usually the same day.

We are always looking for talented people who want to shape the future of commerce operations in Australia. If that sounds like you, get in touch.

Touch2Pay in action
Work With Us

Want to build a sharper commerce stack?

Whether you are replacing your current setup, planning a multi-site rollout, or exploring a more capable POS layer, we would like to understand the operation you are running.

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